MAD MARTIAN® SHIPPING POLICY
Orders usually ship on Mondays, but this is not guaranteed. If orders are light I might ship less frequently and if orders are heavy I will ship more frequently, especially during the Halloween season.
Since the time between order placement and shipping varies, if you have a specific event you need your eyeballs for it is important to include this information in the comments when you order. I can usually ship an order out faster on request at no additional charge for regular shipping methods. If needed I can ship via UPS Next Day Air or Second Day Air. If you need to ship in this manner, fill out your order like normal but do not click on the paypal logo to pay for your order. Put in the Comments what date you need it by. I will get back to you with updated shipping cost. Note that rush shipping is usually very expensive ($35+) and includes a handling charge since I have to make a special trip to UPS. You will need to have access to your email that evening so I can get back to you and you can pay that evening via paypal. In some cases I may not be able to honor your request for rush shipping.
Most orders ship via USPS Priority Mail, which in most cases takes three days. Orders over $50 or oversized items usually ship via UPS, which takes 3 to 6 days.
Foreign orders are welcome. Credit card is required for foreign orders.
Paypal is the credit card processing company used by Mad Martian®. It is very secure since I don't actually see your credit card information. The process is easy and you no longer need to become a Paypal member to pay with credit card through Paypal. When you click the paypal button at the end of the ordering process it will ask you for your credit card information like on any other service. At the end you will have the option of becoming a paypal member. Simply decline if not interested. They don't charge a monthly fee and their service is free to the buyer.
This web site is a labor of love, not a giant company selling large volumes of product. Rest assured that you will receive personal service with every order from Mad Martian®.
As this is a very small company, we cannot afford returns. There will be a 15% restocking fee on all returned product. Sealed product that has been opened is not returnable and shipping in either direction is not refunded.